What Personal Data We Collect and Why
Information You Provide:
Non-Personal Information: Our website collects non-personally identifiable information that your browser automatically provides whenever you visit our websites. This information includes details about your internet connection, hardware specifications, browser type, browser language, date and time of your visit, and one or more cookies that may uniquely identify your browser.
Personal Information: Furthermore, to make a record, you need to give your data like your complete name, charge card data, charging address, email address, skype id, i.p. address, system data, your exercises on the websites, and some other data you give when utilizing our site systems or connecting with us in any capacity. We do not collect sensitive personal information, including medical facts, racial or ethnic origins, political or religious beliefs, or sexuality.
If we hold any inaccurate information about you, if your details change, or if you wish to access a copy of the information we hold about you, please let us know at hi at our website. You are also free to contact us regarding the deletion of some or all data we have collected about you, as well as your website account.
You have choices regarding the information on your profile, such as your photo, city, or region. You are not required to provide additional information on your profile. It is your decision whether to include sensitive information in your profile and disclose that sensitive information. Please do not post or add personal information to your profile that you do not want to be publicly available.
We collect personal information from you when you provide, submit, or upload it on our services, such as when you fill out a form, respond to a survey, or submit a message. You are not obligated to post or upload personal information; if you do not, it may limit your engagement with us through our services.
Additionally, and only with your consent, we may collect information from third-party service providers.
Our Data Protection Officer monitors the relevance of the data collected as well as compliance with the GDPR and performs all tasks mandated by Article 39 of the GDPR. You can contact our Data Protection Officer regarding security questions related to your use of the service.
How We Collect Information
To improve your use of the service, our website may automatically collect specific types of information when you access or use the service, complete surveys, send and receive communications, perform search queries, and engage in marketing activities.
“Cookies” are small text files transferred from our websites, products, or systems and stored on your computer’s hard drive. We use a combination of cookies to assist us in providing you with a personalized experience and improving our websites, products, and systems. You can configure your browser to restrict or block cookies and similar technologies if you wish, but disabling them may affect your ability to use certain parts of our websites, products, or systems.
How We Use Your Data
We use non-personally identifiable information obtained through technological means (e.g., automatic logging performed by our servers or through cookies) for the purposes mentioned above. We also use it to monitor and analyze the use of the service, administer the technical aspects of the service, enhance the functionality and usability of the service, better tailor it to the most common user needs, generate and derive useful data and information regarding the interests, characteristics, and site usage behavior of our users, and verify that users of the service meet the criteria required to process their requests.
From time to time, we may use your information to contact you with details about our products and services that we believe may be of interest to you. We may also share your information with our group companies, partners so that they (or we) can contact you with information about their products or services that we believe may be relevant to you.
We use the personally identifiable user information we collect to provide any information and services you have requested or any products you have ordered. We will contact you through email and mobile notifications posted on our websites or applications, emails, and other methods through our services, including text messages and message pop-ups. We will send you emails about the availability or status of our services, products, or security. We also send emails regarding how to use the services and promotional emails from our partners and us.
We may use and analyze the information we collect to manage, support, enhance, and develop the offerings of the current service, develop new services, tailor the services to one’s specific needs if feasible, for user convenience and communication with them.
We may use that information to send you emails, invoices, notices of delinquency, alerts that we require a different credit card number or any information requested by our payment processors and gateways, including but not limited to using PayPal, Payor, and any international Visa and MasterCard. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.
We serve personalized ads on and off our services. We offer choices regarding personalized ads, but you cannot opt out of seeing other ads.
We target (and measure the performance of) ads to members, guests, and others both on and off our services directly or through various partners, using the following data, either individually or combined:
Data from advertising technologies on and off our services, such as web beacons, pixels, ad tags, cookies, and device identifiers.
Data from your use of our services (e.g., search history), as described in Section 2.
Data from advertising partners and publishers.
We promote our services to you and others, using data and content related to members for invitations and communications, promoting membership and network growth, engagement, and our services.
Our website does not share your information with third parties or the public except as disclosed. However, we may share your information with our third-party service providers, such as SMTP network providers, analytical networks, payment processors, merchants, resellers, and hosting networks to supplement our services. These service providers may have access to personal information as needed to perform their functions. Third parties with whom we share your data include, but are not limited to, Google, YouTube, Act-On, SendGrid, Facebook, and Twitter. We do not sell your information.
Our website may also share your information with partner third parties, specifically Gain Rock. This information includes your email and the name you have specified for yourself. We do not disclose your payment information.
We use data, including public data, for research and development to further improve our services to provide you and others with a better, more intuitive, and personalized experience, as well as to drive membership growth and engagement in our services.
We and others conduct surveys and questionnaires through our services. You are not required to respond to surveys or questionnaires, and you have choices about the information you provide.
We may need to share your data when we believe it is required by law or to help protect the rights and safety of you, us, or others.
It is possible that we may need to disclose information about you when required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to:
(1) Investigate, prevent, or take action regarding suspected or actual criminal activities or to assist law enforcement agencies.
(2) Enforce our agreements with you.
(3) Investigate and defend ourselves against any third-party claims or allegations.
(4) Protect the security or integrity of our service (e.g., by sharing with companies facing similar threats).
(5) Exercise or protect the rights and safety of our website, our members, staff, or others. We strive to notify members of legal requests for their data when appropriate in our judgment unless prohibited by law or court order or when the request is an emergency. We may challenge such requests when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every request.
Mergers and Acquisitions:
Your Choices and Responsibilities
We retain most of your data as long as your account is active. All other data, as mentioned above, will be retained as long as necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law.
We keep some of your data even after you close your account. After you close your account, we retain your data as reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our user agreement, or fulfill your request to “unsubscribe” from further emails from us. We will retain de-identified information after your account has been closed.
We offer the option for a password, which allows you to access specific services or specific areas of the websites. You are responsible for keeping this password confidential. Please refrain from sharing your password with anyone.
We protect your data using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use include firewalls and data encryption, physical access controls to our data centers, and data access authorization controls. We use Secure Sockets Layer (SSL) encryption when collecting, transmitting, and handling sensitive data such as credit card information or personal data. SSL encryption is designed to make the information unreadable to anyone except us. SSL encryption is enabled when you see either the symbol of a strong key or a closed lock (depending on your browser) at the top of your browser window.
To prevent becoming a victim of a phishing site, always verify domain details when providing your information. Please be aware that if you suspect the website you are on is a fake site claiming to be our website or offering services, contact us directly at hi@ourwebsite.
Unfortunately, the transmission of information over the internet is not entirely secure. While we will do our best to protect your data, we cannot guarantee the security of your data transmitted to us over the internet; any such transmission is at your own risk.
Limited Access to Information:
We make every effort to limit access to personal information to our website employees, contractors, and agents who need to know that information to process it for us. Those who are subject to strict, organizational confidentiality obligations may be targeted or terminated if they fail to meet these obligations.
Controlling Your Personal Information:
Our website may, from time to time, make available to users chat rooms, forums, message boards, and other interactive features. You should be aware that when you voluntarily disclose personally identifiable information (e.g., user name, email address) in a blog, forums, postings, profiles, or other areas of the websites, that information, along with any substantial data disclosed in your communication, can be collected, connected, and used by third parties and may result in unsolicited messages from other users or third parties. Such activities are beyond our website’s control. Please do not post any personal information on the websites or in other areas that you expect to remain private.
Links to Third-Party Websites:
Cross-Border Data Transfers
Data protection laws protect personal data in the European Union, but other countries do not protect your data in the same way. Our websites and some of our products or services or parts of them may be hosted in the United States. This means that we may transfer any information you submit through the websites, product, or system outside the European Economic Area, which includes all EU countries plus Norway, Iceland, and Liechtenstein (“EEA”) to the United States. When you send an email to us, this may also be stored on email servers hosted in the United States or outside the EEA. We have taken steps to ensure that our hosting provider uses a high level of security for your information. However, if you do not want your information to be transferred outside the EEA, you should not use our websites, products, or system or contact us via email.
You can contact us or use other options to resolve any complaints.